Client Director China

Client Director China



Primary objective of the Client Director is to realize business (measured in sold booking) in his/her book of business and due to business development.

To realize these commercial targets, content is needed in several stages:

  • Arrange and attend (New) business meetings
  • Creative input for client meetings.
  • Capability to develop client proposals
  • Close the deal
  • Brief the research team (kick off, pre-reporting, recommendations)
  • Present insights (add senior consultancy) and close the loop towards sales(leads)


The account director is a hands-on person who’s able to wear many hats and engage with clients. He/she leads the account in a mature, yet very nimble way. He/she is responsible for the client and to realize the budget for that client.


A Client Director is someone who:

  • With commercial thinking and actions
  • Has solid knowledge of research methodology and analysis
  • Is strong in communication; written and verbal
  • Strong understanding of client needs and demands in a research set up
  • Hands-on and pro active
  • Flexible thinker in solutions
  • Quality driven in deliverables
  • Insights provider


Preferably has relevant experience with a specialization in the field of customer experience management.



In consultation with the Managing Director the account consultant will open and evolve the relationship with named accounts and some unnamed clients.


Reporting line

The Client Director will report directly to the Managing Director. This will be done in a weekly meeting. In this meeting activities will be discussed and defined.


Job description


Analysis and Research

  • Design appropriate research solutions to drive meaningful insight for clients’ needs and their business
  • Understand, interpret and synthesize data from various sources (e.g. sales data, media spend data)
  • Translate insights into engaging stories with clear and concise implications that will help clients make better marketing decisions
  • Foster analysis and research skills, along with brand and advertising knowledge across reports on all accounts


Account Management

  • Manage accounts to ensure as a team all account deliverables are met while working to agreed budgets
  • Accountable for the accurate and timely delivery of account outputs
  • Responsible for accurate analyses, data checks, writes, checks and crafts reports and presentations
  • Delegate to team effectively, providing constructive feedback and support for other account members
  • Maximize account efficiency and profitability by reviewing, improving and streamlining processes and systems


Client Management

  • Clear understanding of the client’s business, key stakeholders and their needs
  • Instigate and facilitate client discussions to better understand their business issues
  • Advanced interpretation of data and ability to articulate insights clearly and impactful
  • Provide a point of view on product innovation, brand and communications issues aligned with clients philosophies
  • Develop strong relationships and deliver to account responsibilities sufficiently to retain clients and maintain existing business
  • Identify and pursue opportunities to grow existing client business, revenue and profitability


People Management

  • Responsible for managing and monitoring research team to ensure accurate and timely delivery of client deliverables
  • Identify, set and communicate clear objectives to develop and nurture line report’s careers, and articulates performance against these objectives
  • Coach and develop account team members through constructive feedback to identify areas of strength, and areas required for improvement


Interested in this position?

Apply here or call us at +31 (0)20 7162747.



Deel met je vrienden:

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